Frequently Asked Questions
Everything you need to know about our sustainable jewelry and lifestyle pieces.
What makes your jewelry sustainable?
Our jewelry is handcrafted in Los Angeles using recycled gold, primarily sourced from extracted components of discarded technology, and ethically sourced gemstones to minimize environmental impact.
How long will it take for my order to ship?
Most of our pieces are made-to-order to reduce waste. Please allow 2-4 weeks for production and processing before your unique item is shipped.
What is your return policy?
We accept returns on unworn, non-custom items within 14 days of delivery. Please note that custom-made pieces and final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Bayou with Love pieces?
To maintain the brilliance of your recycled gold and stones, clean gently with warm water and mild soap. Avoid contact with harsh chemicals, perfumes, and lotions.
Can I request a custom design or modification?
We love creating special pieces. Please contact our customer concierge team to discuss custom sizes, engravings, or unique design modifications.